To streamline condo maintenance payments, the automated condo management platform, ComunidadFeliz, has integrated with OXXO, enabling residents to cover their dues at over 22,000 convenience stores nationwide.
With the steady growth of convenience stores in the country (averaging three new stores daily), this payment option becomes a practical solution for private housing community residents and aims to reduce delinquency rates.
Benefits of the Integration
- Efficiency: The integration is designed to enhance efficiency for condo administrators or committee members, allowing them to manage maintenance fee payments with greater ease and transparency.
- Transparency: Vicente Mondaca, ComunidadFeliz’s country manager, highlighted that this advance will promote better financial management within condominiums.
- Reduced Delinquency: By making payments more accessible and efficient, the partnership aims to not only decrease delinquencies but also improve user experience.
ComunidadFeliz has already integrated over 40 modules into its platform, covering everything from maintenance fee management to direct resident communication. This update simplifies administrative processes for both residents and administration staff, offering a comprehensive digital payment solution.
How It Works
Residents using ComunidadFeliz’s platform can generate a barcode directly through the app or portal to pay their maintenance fees at any OXXO store nationwide. The integration also includes automated reminders for pending payments, improving communication between administrators and residents.
ComunidadFeliz operates in Mexico and nine other Latin American countries, serving over 5,000 housing communities and 800,000 registered properties.
